Help Center
asdf
Ordering & Account
- What is the "Client" Dashboard?
- How do I setup a new account?
- How do I place an standard order?
- How can I place a custom order/estimate?
- Where can I check the status of my estimate?
- What do I need to know to place a custom estimate
- How can I get my order as quickly as possible?
- How do I check the status of my order?
- What does my job status mean?
- Can I use my state Reseller's Permit?
- How do I print an invoice of a job?
- Are all jobs prepaid?
- Can I pay by check?
- How do I cancel my printing order?
- Why am not getting automated emails?
- Can I order PMS Spot Color?
- Can I order multiple versions of a job?
- Can I get a discount if I reorder my job?
- Will your printing match a previously printed...
- Will I always receive the exact quantity I order?
- I forgot my password, how can I login?
- What if I wanted to change my password?
- What if I want to reprint a job?
- What is the Shopping Cart?
File Prep & Submission
- How should I prepare a file for printing with you?
- What file formats do you accept?
- How much bleed do you require?
- What is bleed?
- Why is bleed important?
- How to prepare a document with bleed
- How much safe area do you require?
- What is safe area?
- Why is safe area important?
- How to prepare a document with safe area
- Artwork with borders
- How do I export an acceptable PDF for printing?
- Exporting a .pdf from Adobe InDesign
- Exporting a .pdf from Adobe Illustrator
- Exporting a .pdf from Adobe Photoshop
- Exporting a .pdf from QuarkXpress
- I am having trouble uploading using your uploader
- What web browsers do you support?
- What type of file format do you prefer?
- What if my project is in a format not listed?
- What is CMYK?
- What is RGB?
- What is PMS, Spot colors, Metallic Colors?
- Controlling Colorshift when converting from PMS
- More about Pantone and CMYK Color Gamut
- How can I upload files?
- Can I place an order and upload files later?
- Can I upload more than 2 files at a time?
- How do I create a zipped archive?
- Can I submit files before placing an order?
- Do you keep copies of my files?
- Are there extra charges for file corrections?
- Can I submit files via email?
- Can I submit files by mailing a CD or DVD?
- What are print ready files?
- Am I required to use one of your file templates?
- Designing for USPS mailing regulations
- How do I specify which side will be coated?
- What if I found a mistake in my artwork?
- How should I prepare a file for Dimensional Clear
Product Templates
Paper, Coating, & Folding Info
Proofing
- How does the proofing process work?
- How can I tell the orientation of my proof
- How do I view and approve my proof?
- How can I tell which side UV or AQ coating will be
- What if I find a mistake in my proof?
- What if I want to make a change to a job?
- No Proof, Run As-Is
- How well will my finished print job match...
- What icc color profile do you use?
- My online .pdf proof has weird strokes all over it
- Why are there strange stroke lines on my proof
- View proofs with Overprint Preview
- How long does it take to receive my PDF Proof
- Your printed proof doesn't match my printed proof
- Will your printing match a previously printed...
Mailing, Turnaround & Shipping
- When does my turnaround time begin?
- What are the current postal charges for mailing?
- What are the approximate arrival times for mailing
- What are your shipping transit times for UPS
- How long does it take to receive my order?
- What type of shipping do you offer?
- How can I "blind" ship jobs to my clients?
- How can I track my shipped print job?
- Nothing happens when I click a tracking number
- How can I add shipping addresses to my account?
- How can I change shipping information after a job?
- Can you send my mailing jobs out using my list?
- Can you use my mailing permit and mail my material
- Can I have you mail part of my order?
- Designing for USPS mailing regulations
- Can I combine shipping on separate print orders?
Glossary
How can I add shipping addresses to my account?You may so, by going to your client dashboard and clicking on "My Account". Click on "My Settings", when your settings show, scroll down and you will see the "Add New Address" button.
|
- What is the "Client" Dashboard?
- How do I setup a new account?
- How do I place an standard order?
- How can I place a custom order/estimate?
- Where can I check the status of my estimate?
- What do I need to know to place a custom estimate
- How can I get my order as quickly as possible?
- How do I check the status of my order?
- What does my job status mean?
- Can I use my state Reseller's Permit?
- How do I print an invoice of a job?
- Are all jobs prepaid?
- Can I pay by check?
- How do I cancel my printing order?
- Why am not getting automated emails?
- Can I order PMS Spot Color?
- Can I order multiple versions of a job?
- Can I get a discount if I reorder my job?
- Will your printing match a previously printed...
- Will I always receive the exact quantity I order?
- I forgot my password, how can I login?
- What if I wanted to change my password?
- What if I want to reprint a job?
- What is the Shopping Cart?
- How should I prepare a file for printing with you?
- What file formats do you accept?
- How much bleed do you require?
- What is bleed?
- Why is bleed important?
- How to prepare a document with bleed
- How much safe area do you require?
- What is safe area?
- Why is safe area important?
- How to prepare a document with safe area
- Artwork with borders
- How do I export an acceptable PDF for printing?
- Exporting a .pdf from Adobe InDesign
- Exporting a .pdf from Adobe Illustrator
- Exporting a .pdf from Adobe Photoshop
- Exporting a .pdf from QuarkXpress
- I am having trouble uploading using your uploader
- What web browsers do you support?
- What type of file format do you prefer?
- What if my project is in a format not listed?
- What is CMYK?
- What is RGB?
- What is PMS, Spot colors, Metallic Colors?
- Controlling Colorshift when converting from PMS
- More about Pantone and CMYK Color Gamut
- How can I upload files?
- Can I place an order and upload files later?
- Can I upload more than 2 files at a time?
- How do I create a zipped archive?
- Can I submit files before placing an order?
- Do you keep copies of my files?
- Are there extra charges for file corrections?
- Can I submit files via email?
- Can I submit files by mailing a CD or DVD?
- What are print ready files?
- Am I required to use one of your file templates?
- Designing for USPS mailing regulations
- How do I specify which side will be coated?
- What if I found a mistake in my artwork?
- How should I prepare a file for Dimensional Clear
- How does the proofing process work?
- How can I tell the orientation of my proof
- How do I view and approve my proof?
- How can I tell which side UV or AQ coating will be
- What if I find a mistake in my proof?
- What if I want to make a change to a job?
- No Proof, Run As-Is
- How well will my finished print job match...
- What icc color profile do you use?
- My online .pdf proof has weird strokes all over it
- Why are there strange stroke lines on my proof
- View proofs with Overprint Preview
- How long does it take to receive my PDF Proof
- Your printed proof doesn't match my printed proof
- Will your printing match a previously printed...
- When does my turnaround time begin?
- What are the current postal charges for mailing?
- What are the approximate arrival times for mailing
- What are your shipping transit times for UPS
- How long does it take to receive my order?
- What type of shipping do you offer?
- How can I "blind" ship jobs to my clients?
- How can I track my shipped print job?
- Nothing happens when I click a tracking number
- How can I add shipping addresses to my account?
- How can I change shipping information after a job?
- Can you send my mailing jobs out using my list?
- Can you use my mailing permit and mail my material
- Can I have you mail part of my order?
- Designing for USPS mailing regulations
- Can I combine shipping on separate print orders?