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When does my turnaround time begin?

All orders require up to 24 hours to process your files. If you chose the proofing method "No Proof, Run As-Is" your turnaround time begins when we have completed processing your files. If you chose another proofing method, your turnaround time does not start until after you approve your proof.

On orders approved after 4pm PST, the turnaround does not start until the next business day.

Running jobs without a proof is slightly faster, but not recommended as it removes ANY LIABILITY WHATSOEVER on our part. Even if an error occurred while processing or you have incorrect information on your artwork, we are not responsible for this, as you have waived your opportunity for a proof.

Files with issues will be put on hold and the turnaround time will be reset, to begin from the point the issues are resolved.